Feedback Skill
Feedback Skill
The Feedback skill enables administrators to process user-submitted feedback on AI responses. While end users can always leave feedback inside conversations, this skill provides a dedicated interface for reviewing and managing those entries.
Overview
Administrators can:
View all submitted feedback in a searchable table
Open the original conversation by clicking the blue conversation link
Ignore or delete individual feedback records
Export feedback in a structured JSON format for AI training or analysis
Feedbacks Tab
Inside the Feedbacks tab, administrators can:
Browse feedback records in a sortable table showing
Date of submission
Vote (thumbs-up / thumbs-down)
Question and Answer from the conversation
Comment left by the user
A Conversation link that opens the full chat directly
Search feedback by keyword or filter by time period
Load more results using the page-size selector at the top left of the table.
Change the default (e.g., 10 per page) to show more records at once.
Take action on each record:
Ignore to mark it as reviewed without exporting
Delete to remove it entirely from the dataset
Each feedback entry is automatically compiled into a structured JSON document suitable for AI training and analytics.
Configuration
The Feedback Skill Config panel allows fine-tuning of how feedback is collected and delivered.
Period
Last 30 days · Last 60 days · Last 90 days · All time
Filters the feedback records by date range.
Generation Mode
Auto · Manual
Auto generates the feedback document automatically on schedule. Manual allows admins to trigger generation on demand.
Auto Upload Document
On / Off
When enabled, the generated feedback document is uploaded to the AI immediately after generation for training.
Last updated