# Agent Management

## Info Tab

The Info Tab is where you'll be able to edit the Exterior of your AI Agent.

<figure><img src="/files/YIg2SR1tFOSd6264Ry2X" alt=""><figcaption></figcaption></figure>

## Agent Name Public & Internal.

The **Public Name** is the name users will see when interacting with the AI agent, while the **Internal Name** is used behind the scenes to uniquely identify and manage the agent in your system.

<figure><img src="/files/FtUXrK0Y935ZXsiBOYnX" alt=""><figcaption></figcaption></figure>

## Description

The descriptions allows those within the Organization to see the purpose of the AI Agent by giving it a description.

<figure><img src="/files/CzpipE8wQjkeSuDmmvJC" alt=""><figcaption></figcaption></figure>

## Disclaimer

This serves the purpose of telling the user a disclaimer within the Live Chat before fully interacting.

<div align="center"><figure><img src="/files/tXUQ6x029f1TZrmOrJTb" alt="" width="563"><figcaption></figcaption></figure></div>

<figure><img src="/files/N5RtSrPWLrkvIfVxmmiQ" alt="" width="275"><figcaption></figcaption></figure>

## Tags

Tagging an AI agent helps categorize and organize it by function or department—like Sales or Support—making it easier to manage, filter, and assign within large teams or systems.

<figure><img src="/files/xgVBIgN5SO1e2A0FQtiv" alt=""><figcaption></figcaption></figure>

## [Agents Tab Full Showcase](https://www.youtube.com/watch?v=FE4Stzy5fTk)

{% embed url="<https://www.youtube.com/watch?v=FE4Stzy5fTk>" %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.raiaai.com/raia-cx/agent-management.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.