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Learning & documentation portal

Build, configure, and evaluate AI agents across the raia platform.

Learn the raia platform with role-based paths and product guides.

Step 01 · Choose your path

Four role-based training paths

Each path is a progressive curriculum designed for a specific role and ceiling of technical engagement.

Functional Expert

Business users — support, sales, finance, legal

  • High-level agent building
  • Prompt writing & refinement
  • Knowledge base training
  • Automation goals & escalation

Technical Agent Builder

Developers & prompt engineers

  • System prompts & instructions
  • APIs, functions & webhooks
  • n8n workflow integration

Agent User

Operators of Copilot & Control

  • Copilot interface & takeover
  • Feedback & rating
  • Outbound campaign monitoring

Agent Integration Specialist

IT, DevOps, platform engineering

  • Connectors & data ingestion
  • MCP server setup
  • Live Chat SDK & security