Product Documentation
Reference for every product in the raia suite
raia cX is the core platform — Launch Pad, Copilot, Chat, and the Skills library. Command and Control are standalone products that integrate with the agents you build in cX.
raia cX
Core platform
raia cX
The core agent platform: Launch Pad for building agents, Copilot for human oversight, Chat for customer-facing deployment, and the Skills library that powers every channel.
Open docsHuman oversight & testing
raia Copilot
Unified omnichannel view, Admin Mode, human takeover, simulation, and the feedback system.
Open docsCustomer engagement
raia Chat
Live Chat skill, SDK and iframe embeds, security keys, and multi-channel setup.
Open docsDeep dive
Launch Pad
Tab-by-tab walkthrough of where you build, train, configure, and deploy every agent — Info, Skills, Train, Usage, Security, Launch, Report.
Open deep diveSkills library
raia Skills Directory
Every modular capability you can attach to an agent — communication channels, integrations, knowledge, and security.
Open directoryStandalone products
These products are separate from cX. They plug into agents built in cX when you need a dedicated knowledge or outbound layer.
Data & knowledge management — integrates with cX
raia Command
A standalone product that plugs into raia cX agents. Manages the knowledge lifecycle: ingest documents, train vector stores, run connectors, and operate the MCP server.
Open docsOutbound campaigns — integrates with cX
raia Control
A standalone outbound product that runs proactive missions against agents built in cX. Command Deck, contact management, missions, scoring, and campaign reporting.
Open docs