Welcome to raia Labs
This playbook provides a standardized methodology and a set of recommended best practices for deploying Agentic AI across Constellation Software (CSI) business units. It is not a theoretical document; it is an operational guide designed to accelerate your journey.
The premise of this playbook is that the opportunity of AI is no longer in question. The focus has shifted from if we should deploy AI to how we must deploy it to maintain our competitive advantage. This document provides that "how."
What This Playbook Covers:
This playbook is organized into two main sections:
Part 1: Strategic Framework: This section outlines the non-negotiable principles that govern our approach to Agentic AI. It covers the foundational concepts of platform-based architecture, security, data governance, and the strategic rationale for our specific methodology.
Part 2: Implementation Guide: This section provides the step-by-step process for taking an AI agent from concept to production. It includes tactical guidance on data preparation, change management, and a phased 8-week deployment plan.
How to Use This Playbook:
For Business Unit Leaders: Use this playbook to understand the strategic imperatives and governance requirements for all AI projects. It is your guide for making investment decisions and allocating resources.
For Project Teams: Use the worksheets and implementation guides in Part 2 as your day-to-day operational manual. Follow the steps outlined to ensure your projects are compliant, secure, and built for scale.
This document is intended to be a living guide and a shared resource for Agentic AI at CSI. We strongly recommend aligning with this playbook for all new AI initiatives to leverage collective learnings and ensure a consistent, secure, and scalable approach.