Agent Notification Skill

Notification Trigger at the Start of a Conversation

This setting enables a notification trigger whenever a new conversation starts, allowing you or your team to respond promptly.

Notification Trigger at the End of a Conversation

ChatGPT said:

This setting sends a notification when a conversation ends, helping you track user interactions and follow up if needed.

Notification Recipients

This section specifies who will receive chat notifications and through which channel, such as sending alerts to the listed email address/phone number.

Ability to Add Recipients to receive Notification

You can add a Notification Recipient by simply clicking the button

Ability to Receive Notification via Email/SMS

This feature allows you to set up notifications via both email and SMS, ensuring recipients are alerted through their preferred communication channel.

Notification Setup Video