# Agent Notification Skill

## Notification Trigger at the Start of a Conversation This setting enables a notification trigger whenever a new conversation starts, allowing you or your team to respond promptly.

## Notification Trigger at the End of a Conversation **ChatGPT said:** This setting sends a notification when a conversation ends, helping you track user interactions and follow up if needed.

## Notification Recipients This section specifies who will receive chat notifications and through which channel, such as sending alerts to the listed email address/phone number.

## Ability to Add Recipients to receive Notification You can add a Notification Recipient by simply clicking the button

## Ability to Receive Notification via Email/SMS This feature allows you to set up notifications via both email and SMS, ensuring recipients are alerted through their preferred communication channel.

## [Notification Setup Video](https://www.youtube.com/watch?v=U5Zsdvf_fWE) {% embed url="" %}