# Agent Notification Skill

<figure><img src="/files/jYsHxa0fHBrOEwbbvluy" alt=""><figcaption></figcaption></figure>

## Notification Trigger at the Start of a Conversation

This setting enables a notification trigger whenever a new conversation starts, allowing you or your team to respond promptly.

<figure><img src="/files/oFN5GFzRZuNktJ5ioYDr" alt=""><figcaption></figcaption></figure>

## Notification Trigger at the End of a Conversation

**ChatGPT said:**

This setting sends a notification when a conversation ends, helping you track user interactions and follow up if needed.

<figure><img src="/files/OwRYTxrjMaKtMpdqPRck" alt=""><figcaption></figcaption></figure>

## Notification Recipients

This section specifies who will receive chat notifications and through which channel, such as sending alerts to the listed email address/phone number.

<figure><img src="/files/yYfl1veZVvF7QZOn4WF5" alt=""><figcaption></figcaption></figure>

## Ability to Add Recipients to receive Notification

You can add a Notification Recipient by simply clicking the button

<figure><img src="/files/64RYLV64BNR4vKyBmJEi" alt=""><figcaption></figcaption></figure>

## Ability to Receive Notification via Email/SMS

This feature allows you to set up notifications via both email and SMS, ensuring recipients are alerted through their preferred communication channel.

<figure><img src="/files/OIzLchLe3nFPFTViRUCr" alt=""><figcaption></figcaption></figure>

## [Notification Setup Video](https://www.youtube.com/watch?v=U5Zsdvf_fWE)

{% embed url="<https://www.youtube.com/watch?v=U5Zsdvf_fWE>" %}


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