Command · Support & CRM
Movidesk
Bridge a Movidesk API token into an MCP server so agents can query tickets.
How it works
Movidesk is a helpdesk. This connector bridges your Movidesk API token into an MCP server so agents can query tickets live.
Before you start
- A Movidesk account
- A Movidesk API token
- Access to raia Command
What you need to make the connection
| Field | Where to get it |
|---|---|
| LabelOptional | Any name that helps you recognize the account in Command. |
| Movidesk API token | Ask your Movidesk administrator to create a token with the access this connection needs. Follow the current token instructions for your Movidesk account and keep it private. |
Recommended practice: keep credentials private. If one is exposed, revoke or rotate it with the provider before reconnecting.
Setup steps
- 01
In raia Command, click Connectors in the left sidebar and open Movidesk.
- 02
On the Setup tab, click Add account if the blank form is not already open.
- 03
Enter a Label (optional) and paste your Movidesk API token, then click Save & verify.
Enter an optional Label and the Movidesk API token, then click Save & verify. Check the connection status after saving. - Highlight 1: Label (optional)
- Highlight 2: Movidesk API token
- Highlight 3: Save & verify
- 04
Check that the account shows as connected. Movidesk is MCP-only: there is no import flow — agents query tickets through the MCP tools.
- 05
If verification fails, confirm the token with your Movidesk administrator and try again.
Good to know
- The provider-side click sequence, key rotation effects, and exact rate limits are not documented here because the provider page could not be read during verification.